How It Works | Custom Chatbot with API Integration Development Process
01

Initial Discovery Meeting

Day 1

We start with a meeting to understand your business, what you do, and your current challenges. At the same time, we explain what we do and how AI automation can help. This is a high-level discussion to establish mutual understanding.

02

Business Process Deep Dive

Day 1-2

In the second part of our discussion, we examine how your business processes actually work. We map out your workflows, identify key touchpoints, and understand the flow of operations to determine where AI automation can add the most value.

03

Integration Points Discussion

Day 2-3

We discuss which specific parts of your business process need AI automation integration. Together, we identify the areas where automated conversations will improve efficiency, enhance customer experience, or drive better results.

04

Requirements Documentation

Day 3-5

We go deep into your requirements and document everything systematically. This includes: business objectives and goals, functional requirements (what the system should do), conversational requirements (how it should interact), integration requirements (systems to connect with), data requirements (what data is needed), user roles and permissions, expected outcomes and success metrics, brand voice and tone guidelines, compliance and security requirements, and any specific constraints or limitations.

05

Feasibility Analysis & Project Decision

Day 5-7

We analyze all requirements and evaluate technical feasibility. Our team reviews the complexity, required integrations, and technical constraints. Based on this analysis, we communicate whether we can take on the project and proceed with the next steps.

06

Solution Proposal

Week 2

We create a detailed project proposal outlining the solution we can provide. The proposal describes how the AI system will work, how it integrates with your business processes, what features it will include, and what outcomes you can expect. This proposal is sent to you for review.

07

Proposal Review & Refinement

Week 2-3

We schedule a meeting to discuss the proposed system in detail. You can provide feedback, request changes, or ask for modifications. We analyze each requested change for feasibility and communicate what's possible. The proposal is refined based on your feedback and our technical evaluation.

08

Cost Estimation & Approval

Week 3

Once the proposal is approved, we prepare a detailed cost estimation for the system and send it to you. The estimate includes development costs, timeline, and payment structure. After your approval, we proceed to the next phase.

09

Software Requirements Specification (SRS) & Sign-off

Week 3-4

We create a comprehensive Software Requirements Specification (SRS) document that includes the system architecture, detailed functional specifications, technical requirements, integration details, and all agreed-upon features. Once the SRS is complete, we obtain your formal sign-off on the requirements.

10

Development Kickoff

Week 4+

After sign-off and receipt of payments according to the cost estimation, we begin development. Our team starts building the system according to the approved SRS and architecture.

11

Progress Reviews & Iterations

Ongoing

Throughout development, we schedule regular progress review meetings at times convenient for both parties. These meetings include live demonstrations of the work completed. You can provide suggestions or request changes, and we evaluate whether we can proceed with them. If changes are approved, payment amounts and project timelines are adjusted accordingly.

12

Final Demo & Handover

Project End

After all development is complete, we conduct a final demonstration of the complete system. We then hand over the application to you, or we can host and manage it for you, depending on your preference.